Understanding Tech for Businesses: What Is a Bot?

Answers to your questions about technology today.

Technically speaking, bots are automated programs designed to perform a specific task, like tweet every new word that appears in the New York Times, colorize black and white photos on Reddit, or connect you with a customer service agent. There are bad ones, good ones, and countless more in between. A chatbot is a computer program designed to simulate human conversation. Bots are often associated with sites like Twitter, but there are many other types.

Read article at WIRED magazine